… when it comes to moving house and after making 18 of them personally and having helped my kids on several more, I can with a lot of experience say that this one has been an absolute pig’s ear.
It was an inauspicious beginning, and continued downhill, with the van and two muppets turning up two and a half hours late. I’d already had to leave in R0X1 with the zoo (grandson, dog and cat) to meet estate agent on time leaving K to oversee the loading of furniture and boxes (already packed by us). A quick re-assessment of timing and I was expecting K in Huish Episcopi around 14.30 and van about an hour later. Nah …
Around 13.00 Kate phoned to say the van was already full with only 2/3 of our stuff loaded. Phone calls to firm’s HO ensued – K was accused of adding stuff that wasn’t on the inventory. K insisted she hadn’t and could prove it with her copy of the inventory. Conversations in a non-English language ensued between HO and the muppets culminating in an offer to get another van to move the remainder, magnanimously at no extra cost to us … !!! K arranged to overnight with a friend, and the first van-load arrived here at 18.00 without one complete bed aboard. The Smart One spent the night in R0X1 with the cat and I on a mattress on the floor on the house with LWD.
Despite all boxes being marked with their destination rooms marked on them a lot ended up in random rooms which had nothing to do with box contents. To and injury to insult boxes were all stacked 5 high, regardless of some being marked fragile contents; these guys were obviously not amongst those who consider me vertically or age challenged, and whilst I wholeheartedly disagree with discrimination this once I would have jettisoned my principles!
Having been told a van to move the remainder of our possessions would arrive at 14.00 the following day K spent a pleasant afternoon next door with our now ex- neighbours. The different van and 2 different muppets made a timely appearance at 18.30, loaded up and duly arrived here at 23.00. I refused to hand over any money before they unloaded as the previous day’s chaps hadn’t finished all they were supposed to, if they moved things where they should be, including K’s bed base from the conservatory upstairs to her bedroom I would pay them and then they could bring the rest in. This request necessitated several calls in a foreign language to HO, on speaking to the manager I was left with the impression that although human error had occurred on their part it wasn’t their fault as such and I should shut up, put up and pay up. The legs for K’s bed base were on the van, they would not unload them. I after the previous day’s experience of muppets clearing off without doing their full job would not give way I wanted beds made up before paying.
Stand off; eventually the bed legs only were removed from van; the van was locked closed whilst the bed was made; I paid; they emptied the van and sped away into the after midnight hours without bothering to give me a receipt.
We’re in … and still alive to tell the tale; just!